Voice & text answering

Lasso vs. Wakeman: AI answering for plumbing and HVAC shops

Both products target service businesses. This comparison is written by Lasso from published plan information checked November 1, 2026. We have not independently tested Wakeman’s service.

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Wakeman: published monthly plans

Wakeman lists Starter at $49/month for 100 minutes, Pro at $149 for 500, and Max at $399 for 1,500. Its trial is 14 days or 500 minutes, whichever comes first, and requires a card. Published plans include booking; Jobber delivery is listed for Pro and Max. Check its current usage, extra-minute and cancellation terms directly.

Lasso: setup, coverage and ongoing changes

Lasso voice plans are $249/month for 500 minutes or $449 for 1,000. Standard booking with one supported calendar is included after a successful connection and booking test. Initial configuration and one monthly refinement round are included; larger workflows and integrations are scoped separately. The $99 plan is text-only.

Your 30-day trial starts when your selected service goes live, not when you submit a request. Voice can start after your phone setup is confirmed, without waiting for texting approval. Delayed texting gets at least 14 free days once activated, without extending the 30-day voice trial. Text-only trials run for 30 days from texting activation. Usage limits apply. No credit card or automatic billing; pay only if you choose to continue.

Compare the workflow, not just a headline price

Wakeman’s published monthly plans cost less at the tiers shown here. A shop that needs its advertised Jobber connection should evaluate that workflow directly; Lasso does not claim an equivalent Jobber integration. Ask both providers to demonstrate intake, a real calendar confirmation, an unanswered human transfer and the usage-limit fallback.

Lasso’s annual voice options are $2,388 or $4,788 upfront for 12 months ($199 or $399 monthly equivalent). Setup timing depends on your phone, calendar and business rules; no fixed activation deadline is promised.

Sources and comparison date

Vendor information can change. Recheck plan terms before choosing a service.